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The NEW online Centene Workbench

The NEW online Centene Workbench self-service portal enables you to: d. All of the above

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A broker/agent who has never had any verbal

A broker/agent who has never had any verbal warnings cannot be issued a Corrective Action…

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You can help prevent grievances by

You can help prevent grievances by: (Select all that apply.) a. Always confirming availability of…

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Key areas you as a broker/agent have control over

Key areas you as a broker/agent have control over and impact upon regarding Star Ratings…

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Which of the following actions are you required to do

Which of the following actions are you required to do when contacted regarding an allegation…

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When discussing prescription drug coverage, you should

When discussing prescription drug coverage, you should: (Select all that apply.) a. Explain how to…

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A broker/agent may be terminated for cause if they fail to

A broker/agent may be terminated for cause if they fail to comply with a compliance…

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Health plan fax numbers vary for health plans

Health plan fax numbers vary for health plans that offer fax enrollment submissions. Select one:…

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Member PHI can be stored on an external hard drive

Member PHI can be stored on an external hard drive or a cloud storage service…

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Which of the following rules does not apply

Which of the following rules does not apply to agents staffing a UnitedHealthcare MedicareStore? Educational…

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