A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. c. 60
Wellcare offers a range of Medicare plans to provide members with affordable access to: d. All of the above
Which of the following is not an example of Protected Health Information (PHI)? c. Library card
Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. Select one: True
Centene requires all contracted brokers/agents to read, understand, and agree to Centene’s Business Ethics and Code of Conduct Policy. Select one: True
What are some examples of steps that can be taken when safeguarding and securing PHI and PII? (Select all that apply.) a. Shred documents that contain PHI or PII using appropriate means. b. Never leave laptops, PHI, or PII in an unattended vehicle. c. Do not include PHI or PII in the subject line or … Read more
Low-Income Subsidy (LIS)/Medicaid Lookup status verification in Ascend is: (Select all that apply.) b. Available for Medicaid status searches in select states. c. A way to assist brokers/agents with enrolling beneficiaries into the right plan based on their extra help status.
