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Failure to respond within the required timeframe

Failure to respond within the required timeframe to Aetna or CMS requests for information may result in suspension or termination of an agent, broker or producer’s ability to market, sell and receive commissions. Select one: True

You must direct all requests to cancel, withdraw

You must direct all requests to cancel, withdraw, or terminate enrollment applications to the same location where the application was originally submitted or call the Member Services number on the member ID card. Select one: True