How long are you required to maintain Scope
How long are you required to maintain Scope of Appointment (SOA) documentation? c. 10 years
Queenie
What report(s) are available on Aetna Producer World
What report(s) are available on Aetna Producer World e. All of the above
When must the Scope of Appointment be obtained
When must the Scope of Appointment be obtained for an in-person or telephonic sales presentation? Before the marketing appointment
Whose email address may the agent enter into
Whose email address may the agent enter into the applicant information section of LEAN enrollment application? Only the consumer’s email (or leave it blank)
Before starting an enrollment, what benefit information
Before starting an enrollment, what benefit information are agents required to provide to the consumer? The agent must accurately and completely disclose any benefits discussed.
Which of the following describes Permission
Which of the following describes Permission to Contact guidelines? It allows the agent to discuss the products identified during the marketing appointment.
An agent is explaining Medicare Advantage plan
An agent is explaining Medicare Advantage plan options to a consumer. During the conversation, the agent explains that Medicare gives each plan a Star Rating. Which statement is true? The agent said that Medicare uses a 5-star rating system to illustrate the plan’s performance and quality.