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Wellcare Scopes of Appointment

Agents may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process or fail to provide truthful or complete information
True
If a paper Scope of Appointment (SOA) form was used to capture SOA, and your appointment turns into an application for enrollment, which mandatory action is true?
Fax it into WellCare along with the paper application.
A call to the Application Verification Line (VAL) is required for whihc type of application
Agent-Assisted Online Enrollment Application Tool
Which of the following are agents permitted to do when using the Personal URL (PURL)
None of these
What is the application tracker in Agent Connect used for?
Tracking submitted applications
A scope of Appointment (SOA) is required if benefits are going to be discussed prior to a beneficiary enrolling on their own via your Personalized URL (PURL)
True
WellCare accepts Scopes of Appointment (SOA) in which of the following methods?
Mobile App
Telephonic (AVL)
Paper
Which of the following takes place when using the personalized application page while faxing paper applications? (Select all that apply)
– The bar code is linked with your agent ID and certification status.
– The personalized application page must be the final page of every fazed application submission.
– An auto-generated email will be sent within five minutes of the completed fax transmission.
– The bar code on the the page will be scanned as the application connects with WellCare systems.
AHIP satisfies CMS requirements for which of the following? (select all that apply)
Compliance
Fraud
Waste & Abuse
Applications can be tracked from start to finish within your Agent Connect portal.
True

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