During a sales… During a sales presentation for a PFFS plan, which of the following points should you explain? That the beneficiary, NOT the plan, is responsible for the entire cost for services she obtains that are not medically necessary.

Which of the… Which of the following are examples of potential disciplinary actions that could be issued against an agent? ( Select all that apply) Verbal coaching Monitoring action plan Termination not for cause Written warning

Mrs. Kelly, age… Mrs. Kelly, age 65, is entitled to Part A but has not yet enrolled in Part B. She is considering enrollment in a Medicare Advantage plan (Part C). What should you advise her to do before she will be able to enroll in a Medicare Advantage plan? In order to join a … Read more

Which of the following consumers are eligible for Medicare if other eligibility requirements are met? Consumers age 65 or older, consumers under age 65 with certain disabilities for more than 24 months, and consumers of all ages with ESRD or ALS Which of the following defines a Medicare Advantage Plan? MA plans must provide benefits … Read more

Mrs. Mulcahy is… Mrs. Mulcahy is concerned that she may not qualify for enrollment in a Medicare prescription drug plan because, although she is entitled to Part A, she is not enrolled under Medicare Part B. What should you tell her? An individual who is entitled to Part A or enrolled under Part B is … Read more

WellCare offers the… WellCare offers the following methods for agent-assisted enrollment applications: (select all that apply.) -eApp Mobile/Tablet – Paper application Fax Submission – eApp Desktop – Paper Application PDF Upload

Which of the… Which of the following is/are the benefits of the Appointment Verification Line (AVL) via a phone call with the beneficiary? (Select all that apply) AVL telephonically records SOA via a phone call with the beneficiary Records and saves the Scope of Appointment (SOA) per CMS regulations via a live agent speaking with … Read more