Key areas you as a broker/agent have control over and impact upon regarding Star Ratings for quality are: d. All of the above

Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? d. All of the above

When discussing prescription drug coverage, you should: (Select all that apply.) a. Explain how to use the formulary to look up limitations and exclusions (e.g., step therapy, quantity limits). b. Confirm coverage of the beneficiary’s current and/or anticipated prescriptions. c. Explain formulary tiers as well as drug copayment amounts. d. For drugs that are not … Read more

A broker/agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information. Select one: True

Health plan fax numbers vary for health plans that offer fax enrollment submissions. Select one: True

Member PHI can be stored on an external hard drive or a cloud storage service like Google Drive or Apple Cloud. False

Which of the following rules does not apply to agents staffing a UnitedHealthcare MedicareStore? Educational event rules