Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a:
(Select all that apply.)
a.
Complaint Tracking Module (CTM)
c.
Grievance
d.
Secret Shop Finding
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Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a:
(Select all that apply.)
Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
