Phiona works in…
Phiona works in the IT Department of BestCare Health Plan. Phiona is placed in charge of BestCare’s efforts to facilitate electronic enrollment in its Medicare Advantage plans. In setting up the enrollment site, which of the following must Phiona consider?
I. If a legal representative is completing an electronic enrollment request, he or she must first upload proof of his or her authority.
II. All data elements required to complete an enrollment request must be captured.
III. The mechanism must advise each individual at the beginning of the process that he or she is completing an actual enrollment request.
IV. The mechanism must capture an accurate time and date stamp at the time the applicant enters the online site.
II and III only