At a formal marketing/sales event, an agent presented information about prescription drug coverage. Which statement is not accurate? Members and providers are not able to ask the plan for exceptions to any utilization management rules

Agent John Rogers is planning a formal marketing/sales event and has decided to place an advertisement in the local paper. What disclaimers must John include in the advertisement? for accommodations of persons with special needs at sales meetings call 555-555-1234 TTY 711

Charlotte is telling consumers attending her formal marketing/sales event that they may need to get plan approval before certain prescription medications can be filled. In other words, she is describing which of the following? Prior Authorization

Which of the following statements is true about conducting a formal marketing/sales event in a conference room inside a UnitedHealthcare MedicareStore? All rules relating to formal marketing/sales events apply including event reporting and providing a complete plan presentation.

Which of the following statements made by an agent at a formal marketing/sales event is non-compliant? CMS endorses this Plan and I am a certified Medicare specialist.

Which of the following is a purpose of conducting event observation and oversight? To ensure consumers receive accurate and compliant information from agents

Which of the guidelines listed below is not allowed when accepting an enrollment application at a marketing/sales event? Offer to hold an enrollment application and submit it later