When discussing prescription drug coverage, you should:
(Select all that apply.)
Explain how to use the formulary to look up limitations and exclusions (e.g., step therapy, quantity limits).
Confirm coverage of the beneficiary’s current and/or anticipated prescriptions.
Explain formulary tiers as well as drug copayment amounts.
For drugs that are not covered by the new plan, explain the Transition Fill program and how to request a coverage exception.