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When discussing prescription drug coverage, you should

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When discussing prescription drug coverage, you should:

(Select all that apply.)

a.

Explain how to use the formulary to look up limitations and exclusions (e.g., step therapy, quantity limits).

b.

Confirm coverage of the beneficiary’s current and/or anticipated prescriptions.

c.

Explain formulary tiers as well as drug copayment amounts.

d.

For drugs that are not covered by the new plan, explain the Transition Fill program and how to request a coverage exception.