If a paper… If a paper Scope of Appointment (SOA) form was used to capture SOA, and your appointment turns into an application for enrollment, which mandatory action is true? Fax it into WellCare along with the paper application.
Agents are to… Agents are to put into practice all guidelines set forth in: True
Per CMS guidelines… Per CMS guidelines, you can take a 2020 application beginning October 1, 2019 but the application cannot be submitted until October 15, 2019 False
An agent may…. An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information True
Communication of PHI… Communication of PHI can be: All of the above (Member satisfaction/Experience, Complaints, Rapid Disenrollment)
All plans must….. All plans must cover at least the standard Part D coverage or its actuarial equivalent. What costs would a beneficiary incur for prescription drugs in 2019 under the standard coverage? c. Standard Part D coverage would require payment of an annual deductible, 25% cost-sharing up to the coverage gap, a portion of … Read more
If a current… If a current member has received the Annual Notice of Changes (ANOC) document and has a question about 2020 benefits in September, we are permitted to answer 2020 benefit questions. True
