Mr. Ziegler is… Mr. Ziegler is turning 65 next month and has asked you what he can do, and when he must do it, with respect to enrolling in Part D. What could you tell him? He is currently in the Part D Initial Enrollment Period (IEP) and, during this time, he may make one … Read more
One of your… One of your colleagues argues that it is better to focus your time and energy exclusively in neighborhoods with single-family homes. He further argues that their older owners are more likely to have higher incomes and purchase the Medicare Advantage products you represent compared to those living in apartment complexes. How should … Read more
Can you submit an application using SEP made in 4th quarter during AEP? No, use of this SEP is not permitted by CMS in 4th quarter
False Agents who have never had any verbal warnings cannot be issued a corrective action plan 60 A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than 60 calendar days from the date of the event of the date the member is made aware of the … Read more
True Any request of distribution of PHI should contain only the minimum amount of PHI required to complete the intended task. False When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). Must include most of the required elements necessary to complete … Read more
The posting with the following graphic indicates, “This is me.” Is this a Humana acceptable posting? No, because PHI is being displayed on the computer screen.
Noting the correct… Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. True
