Which of the following is not considered unsolicited contact with a Medicare eligible consumer according to CMS regulations and UnitedHealthcare’s rules, policies, and procedures? *Mailing a marketing brochure to the consumer via postal mail
How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? *Erin should tell Mrs. Rose that the plan has received a “Below Average” rating
Annual Election Period (AEP) is a time when. . . *Consumers can elect to switch to a different plan or join a Medicare Advantage plan or Prescription Drug Plan
In what product should agents enroll consumers? A product that is suitable for the consumer’s needs, goals and financial resources To avoid confusing or misleading a consumer, what type of information must the agent provide when presenting a plan? *(Select 3) Factual, Complete, Accurate
Aries is currently a member of a stand-alone PDP. Aries would like to have additional medical coverage. A thorough needs analysis indicates a Medicare Advantage Plan would be a good fit, there are plans available in his area, and he is in a valid election period. Which option is available to Aries? *Aries can enroll … Read more
John has Power of Attorney to act on behalf of his mother. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? *John may complete the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates his authority under state law to enroll … Read more
By agreeing to the Statement of Understanding, the consumer: *Acknowledges that they clearly understand they are enrolling in a plan, combined with knowing the specific plan in which they are enrolling
