When a beneficiary is trying to decide between plans during a sales appointment, it is okay to omit information critical to the beneficiary if they don’t ask pointed questions. False

In this module, which of the following terms do NOT refer to a single occurrence of marketing misrepresentation? e. All of these terms refer to an occurrence of marketing misrepresentation

You MUST tell your PPO plan clients they will have to pay more when seeking non-emergent eligible services outside of the network. True

What does the Allegations process allow the plan to do? e. All of the above statements are correct

Agents/Brokers are allowed to offer gifts as a condition of enrollment. False

Agents are permitted to call former members who have voluntarily disenrolled or current members in the process of disenrolling to market plans or products. False

Provider Networks may be accessed through what methods? c. Both A and B may be used