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A sales agent, employed by the Sponsor’s first-tier, downstream

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A sales agent, employed by the Sponsor’s first-tier, downstream, or related entity (FDR), submitted an application for processing and requested two things: 1) to back-date the enrollment date by one month, and 2) to waive all monthly premiums for the beneficiary. What should you do?

d.
Process the application properly (without the requested revisions)—inform your supervisor and the compliance officer about the sales agent’s request